Campervan Builders Geelong - Returns Address

At Campervan Builders, we test every product to ensure it’s reliable and ready for your adventures. If you do need to return something, please follow the correct process below.

📍 Returns Address

All authorised returns should be sent to:

Campervan Builders – Returns
PO BOX 53,
Newcomb, Geelong VIC 3224
Australia

How to Arrange a Return

To make the process smooth, please follow these steps before sending anything back:

  1. Contact us first – Email contact@campervanbuilders.com.au with your order number and reason for the return.
  2. Wait for approval – We’ll confirm if the return is covered under warranty, change of mind, or another category.
  3. Package securely – Items should be returned in original packaging (where possible) and well protected.
  4. Label clearly – Address your parcel to the Campervan Builders Returns Address listed above.
  5. Leave your name inside the return satchel

Important Notes

  • Non-authorised returns will be binned and not processed.
  • Products must be returned clean and unused unless faulty.
  • Warranty claims may require photos and additional details before authorisation.

Why This Process Matters

By contacting us first, we can:

  • Diagnose issues quickly without needing a return.
  • Speed up your refund, replacement, or warranty claim.
  • Ensure your return arrives at the correct Geelong returns address.